:root{
  --bg:#fff; --ink:#111; --texto:#2A2114; --muted:#6E634F;
  --panel:#F7F1E3; --panel2:#FBF8F0; --linea:rgba(184,146,60,.28);
  --oro:#B8923C; --oro-marca:#ddb65f; --verde:#3F7A3A; --rojo:#B23B24; --azul:#2D5B8A; --wa:#1E9E53;
  --gradiente:linear-gradient(110deg,#B8923C 20%,#FFE9A8 40%,#FFD600 50%,#FFE9A8 60%,#B8923C 80%);
  --radio:18px; --sombra:0 10px 28px -14px rgba(17,17,17,.25);
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--ink)}
body{font-family:'Montserrat',system-ui,sans-serif;font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased}
button,input,textarea,select{font-family:inherit;font-size:16px;color:var(--ink)}
button{cursor:pointer}
a{color:inherit}
[hidden]{display:none!important}
@keyframes brillo{0%{background-position:200% 0}100%{background-position:-200% 0}}
@keyframes chispa{0%{transform:translate(-50%,-50%) scale(.3);opacity:1}100%{transform:translate(-50%,-50%) scale(6);opacity:0}}
.oro{background:var(--gradiente);background-size:250% 100%;animation:brillo 3s linear infinite;-webkit-background-clip:text;background-clip:text;color:transparent}
.chispa{position:fixed;width:14px;height:14px;border-radius:50%;pointer-events:none;z-index:9999;background:radial-gradient(circle,#FFD600 0%,#B8923C 45%,transparent 72%);transform:translate(-50%,-50%);animation:chispa .6s ease-out forwards}
.cargando{min-height:100vh;display:grid;place-items:center;align-content:center;gap:8px;color:var(--muted);font-weight:700}

/* ---------- arriba ---------- */
.top{position:sticky;top:0;z-index:30;background:#111;color:#fff;padding:10px 16px;display:flex;align-items:center;gap:12px}
.top img{width:40px;height:40px;border-radius:50%}
.top .marca{display:flex;flex-direction:column;line-height:1.1;min-width:0}
.top .marca b{font-size:16px;font-weight:800;white-space:nowrap}
.top .marca span{font-size:13px;letter-spacing:2.5px;font-weight:800}
.top .yo{margin-left:auto;font-weight:700;font-size:14px;display:flex;gap:10px;align-items:center}
.top .yo button{background:none;border:1.5px solid rgba(255,255,255,.35);color:#fff;border-radius:999px;padding:6px 12px;font-weight:700;font-size:14px}
.nav{position:sticky;top:60px;z-index:29;background:#111;display:flex;gap:6px;padding:0 12px 10px;overflow-x:auto;scrollbar-width:none}
.nav::-webkit-scrollbar{display:none}
.nav a{flex:none;text-decoration:none;color:#fff;font-weight:700;font-size:15px;padding:9px 15px;border-radius:999px;display:flex;gap:7px;align-items:center}
.nav a.activo{background:var(--gradiente);background-size:250% 100%;animation:brillo 3s linear infinite;color:#111}
.nav .num{background:var(--rojo);color:#fff;border-radius:999px;min-width:22px;height:22px;display:inline-grid;place-items:center;font-size:14px;font-weight:800;padding:0 6px}
.nav a.activo .num{background:#111;color:#FFD600}
main{max-width:1100px;margin:0 auto;padding:20px 16px 90px}

/* ---------- títulos ---------- */
.hola{margin:4px 0 16px}
.hola small{display:block;font-weight:800;color:var(--oro);letter-spacing:2px;font-size:14px;text-transform:uppercase}
.hola h1{font-size:clamp(26px,5vw,40px);line-height:1.1;margin:6px 0 4px;font-weight:800;letter-spacing:-.5px}
.hola p{font-family:'Playfair Display',serif;font-size:18px;color:var(--texto);margin:0}
h2{font-size:22px;margin:28px 0 12px;font-weight:800}
h2 .sub{display:block;font-size:15px;color:var(--muted);font-weight:700;margin-top:2px}

/* ---------- la plata ---------- */
.plata{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:12px;margin:10px 0 8px}
.dato{background:#111;color:#fff;border-radius:var(--radio);padding:16px 18px;position:relative;overflow:hidden}
.dato.claro{background:var(--panel);color:var(--ink)}
.dato .rot{font-size:14px;font-weight:800;letter-spacing:1px;text-transform:uppercase;opacity:.85}
.dato .n{font-size:34px;font-weight:800;line-height:1.1;margin:4px 0 2px}
.dato .c{font-size:15px;font-weight:700}
.dato .c b{color:#FFD600}
.dato.claro .c b{color:var(--oro)}
.meta-dia{background:var(--panel2);border:1.5px solid var(--linea);border-radius:var(--radio);padding:14px 16px;margin:12px 0;display:flex;gap:14px;align-items:center;flex-wrap:wrap}
.barra{flex:1;min-width:180px;height:14px;background:#EDE3CC;border-radius:999px;overflow:hidden}
.barra i{display:block;height:100%;background:var(--gradiente);background-size:250% 100%;animation:brillo 3s linear infinite}
.meta-dia b{font-size:16px}

/* ---------- tarjetas ---------- */
.lista{display:grid;gap:12px}
.card{background:#fff;border:1.5px solid var(--linea);border-radius:var(--radio);padding:16px;box-shadow:var(--sombra)}
.card.hecha{opacity:.6}
.card .cab{display:flex;gap:10px;align-items:flex-start;justify-content:space-between;flex-wrap:wrap}
.card .nom{font-size:19px;font-weight:800;line-height:1.2;cursor:pointer}
.card .nom:hover{text-decoration:underline}
.chips{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}
.chip{font-size:14px;font-weight:700;padding:3px 10px;border-radius:999px;background:var(--panel);color:var(--texto);white-space:nowrap}
.chip.webinar{background:#EFE4FF;color:#4B2A86}
.chip.llamada{background:#E3EEFA;color:var(--azul)}
.chip.cobro{background:#E4F3E1;color:var(--verde)}
.chip.agenda{background:#FFF1D6;color:#8A5A00}
.chip.caliente{background:#FFE1D9;color:var(--rojo)}
.chip.tibia{background:#FFF1D6;color:#8A5A00}
.chip.fria,.chip.fría{background:#E3EEFA;color:var(--azul)}
.chip.atrasada{background:var(--rojo);color:#fff}
.chip.ok{background:var(--verde);color:#fff}
.gana{text-align:right;font-weight:800;font-size:15px;line-height:1.25}
.gana .v{font-size:20px}
.gana small{display:block;font-size:14px;color:var(--oro)}
.motivo{margin:10px 0 0;color:var(--texto);font-size:16px}
.motivo b{color:var(--ink)}
.acc{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.btn{border:none;border-radius:999px;padding:11px 16px;font-weight:800;font-size:15px;display:inline-flex;align-items:center;gap:7px;text-decoration:none;background:var(--panel);color:var(--ink);line-height:1}
.btn.tel{background:#111;color:#fff}
.btn.wa{background:var(--wa);color:#fff}
.btn.oro{background:var(--gradiente);background-size:250% 100%;animation:brillo 3s linear infinite;color:#111;-webkit-background-clip:border-box;background-clip:border-box}
.btn.linea{background:#fff;border:1.5px solid #111}
.btn.chico{padding:8px 12px;font-size:14px}
.btn:disabled{opacity:.4;cursor:default}
.vacio{padding:26px;text-align:center;color:var(--muted);font-weight:700;background:var(--panel2);border-radius:var(--radio)}
.filtros{display:flex;gap:8px;flex-wrap:wrap;margin:6px 0 14px}
.filtros button{border:1.5px solid #111;background:#fff;border-radius:999px;padding:8px 14px;font-weight:700;font-size:14px}
.filtros button.si{background:#111;color:#fff}
.filtros input{flex:1;min-width:200px;border:1.5px solid #111;border-radius:999px;padding:9px 16px}

/* ---------- ficha ---------- */
.ficha-cab{background:#111;color:#fff;border-radius:var(--radio);padding:20px;margin-bottom:14px}
.ficha-cab h1{margin:0 0 4px;font-size:28px;line-height:1.15}
.ficha-cab .datos{font-weight:700;font-size:15px;opacity:.9;display:flex;gap:14px;flex-wrap:wrap}
.ficha-cab .acc .btn{background:#fff;color:#111}
.ficha-cab .acc .btn.wa{background:var(--wa);color:#fff}
.ficha-cab .acc .btn.oro{color:#111}
.bloque{background:var(--panel2);border:1.5px solid var(--linea);border-radius:var(--radio);padding:16px;margin:12px 0}
.bloque h3{margin:0 0 10px;font-size:18px}
.kv{display:grid;grid-template-columns:minmax(120px,190px) 1fr;gap:6px 14px}
.kv dt{font-weight:800;font-size:14px;color:var(--muted);text-transform:uppercase;letter-spacing:.5px;padding-top:2px}
.kv dd{margin:0}
@media (max-width:600px){.kv{grid-template-columns:1fr}.kv dt{padding-top:6px}}
.acuerdo{background:#111;color:#fff;border-radius:14px;padding:14px 16px;margin:8px 0;font-size:17px}
.acuerdo small{display:block;color:var(--oro-marca);font-weight:800;font-size:14px;letter-spacing:1px;text-transform:uppercase;margin-bottom:4px}
.msj{background:#E7F7EC;border-radius:14px;padding:14px;white-space:pre-wrap;font-size:16px}
.cita{font-family:'Playfair Display',serif;font-style:italic;border-left:3px solid var(--oro);padding-left:12px;margin:6px 0;font-size:17px}
.toque{border-bottom:1px dashed var(--linea);padding:8px 0;font-size:15px}
.toque b{font-weight:800}
table.t{width:100%;border-collapse:collapse;font-size:15px}
table.t th{text-align:left;font-size:14px;font-weight:800;color:var(--muted);padding:6px;border-bottom:1.5px solid var(--linea)}
table.t td{padding:8px 6px;border-bottom:1px solid var(--linea)}
details.llamada{background:#fff;border:1.5px solid var(--linea);border-radius:14px;margin:10px 0;padding:0 14px}
details.llamada summary{cursor:pointer;padding:14px 0;font-weight:800;font-size:16px;list-style:none;display:flex;gap:8px;flex-wrap:wrap;align-items:center}
details.llamada summary::-webkit-details-marker{display:none}
details.llamada[open] summary{border-bottom:1px solid var(--linea)}
details.llamada .cuerpo{padding:12px 0 16px}

/* ---------- guion ---------- */
.guion{background:#111;color:#fff;border-radius:var(--radio);padding:18px 20px;margin:10px 0 18px}
.guion summary{cursor:pointer;font-weight:800;font-size:18px;list-style:none}
.guion summary::-webkit-details-marker{display:none}
.guion ol{padding-left:22px;margin:14px 0 0}
.guion li{margin:0 0 12px;font-size:17px}
.guion li b{color:#FFD600}
.guion .nota{color:var(--oro-marca);font-weight:700;font-size:15px}

/* ---------- modal ---------- */
.fondo{position:fixed;inset:0;background:rgba(17,17,17,.55);z-index:100;display:grid;place-items:end center;padding:0}
@media (min-width:700px){.fondo{place-items:center;padding:20px}}
.caja{background:#fff;width:100%;max-width:620px;max-height:92vh;overflow:auto;border-radius:22px 22px 0 0;padding:20px}
@media (min-width:700px){.caja{border-radius:22px}}
.caja h3{margin:0 0 4px;font-size:21px}
.caja .sub{color:var(--muted);font-weight:700;font-size:15px;margin-bottom:12px}
.opciones{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:10px 0}
.opciones button{border:1.5px solid #111;background:#fff;border-radius:14px;padding:12px 10px;font-weight:800;font-size:15px;text-align:left}
.opciones button.si{background:#111;color:#fff}
label.campo{display:block;margin:10px 0 0;font-weight:800;font-size:14px;color:var(--muted);text-transform:uppercase;letter-spacing:.5px}
label.campo input,label.campo textarea,label.campo select{display:block;width:100%;margin-top:5px;border:1.5px solid #111;border-radius:12px;padding:11px 12px;text-transform:none;letter-spacing:0;font-weight:500;color:var(--ink)}
label.campo textarea{min-height:70px;resize:vertical}
.caja .pie{display:flex;gap:10px;justify-content:flex-end;margin-top:16px;flex-wrap:wrap}
#toast{position:fixed;left:50%;bottom:22px;transform:translateX(-50%);z-index:200}
#toast div{background:#111;color:#fff;font-weight:700;padding:12px 18px;border-radius:999px;box-shadow:var(--sombra)}

/* ---------- login ---------- */
.login{min-height:100vh;display:grid;place-items:center;padding:20px;background:#111}
.login form{background:#fff;border-radius:24px;padding:28px;width:100%;max-width:400px;text-align:center}
.login img{width:84px;height:84px;border-radius:50%}
.login h1{font-size:24px;margin:10px 0 4px}
.login input{width:100%;border:1.5px solid #111;border-radius:999px;padding:13px 18px;text-align:center;font-weight:800;letter-spacing:2px;margin:14px 0 10px;text-transform:uppercase}
.login .err{color:var(--rojo);font-weight:700;min-height:22px}

/* ---------- Clara ---------- */
.clara{display:grid;grid-template-columns:minmax(0,340px) 1fr;gap:22px;align-items:start}
@media (max-width:760px){.clara{grid-template-columns:1fr}}
.clara img{width:100%;border-radius:var(--radio);display:block;box-shadow:var(--sombra)}
.clara h1{font-family:'Playfair Display',serif;font-size:clamp(30px,5vw,44px);margin:0 0 6px;line-height:1.1}
.clara p{font-size:17px;color:var(--texto)}
.clara ul{padding-left:20px}
.clara li{margin:6px 0;font-size:16px;font-weight:600}
.momentos{display:grid;gap:10px;margin-top:14px}
.momentos div{background:var(--panel2);border-left:4px solid var(--oro);border-radius:12px;padding:12px 14px;font-size:16px}

/* ---------- de dónde salió + por qué no cerró ---------- */
.origen{margin-top:10px;padding:8px 12px;border-radius:12px;font-size:15px;background:var(--panel)}
.origen.webinar{background:#EFE4FF;color:#3B1F70}
.origen.llamada{background:#E3EEFA;color:#1F4468}
.origen.agenda{background:#FFF1D6;color:#6B4600}
.origen.cobro{background:#E4F3E1;color:#2F5C2B}
.motivo p{margin:8px 0 0}
.porque{background:#111;color:#fff;border-radius:12px;padding:10px 14px;margin-top:10px;font-size:16px}
.porque small{display:block;color:var(--oro-marca);font-weight:800;font-size:14px;letter-spacing:1px;text-transform:uppercase}